CONGRATULATIONS
To 'BIG W' for being the first business to be mentioned TWICE in the 'Fed Up Foamers' blog.
Yes it is a truly special business, well a truly special BAD business, that finds itself mentioned twice here. Obviously BIG W is doing something right when it comes to doing things wrong.
Now to be fair to all the other BIG W stores I think I should point out that this is solely aimed at the ridiculous excuse for a photographic lab that is part of the Eastgardens outlet.
Here they have at least 10 photo machines for getting prints done off your camera, memory cards and CD/DVDs. Yet most of the time, when you go to the effort to get there, the machines, all of them, are not working. Not just one or two, but the whole ten.
Various excuses are regularly given, oh yes machine is busted, computers are having problems, staff have been at lunch, or, my favourite, WE ARE TO BUSY AT THE MOMENT SO HAD TO CLOSE THEM DOWN.
I mean HELLO, as a regular traveller to third world countries in asia and user of their same photographic services, I can say that despite having a population far more in excess of ours that they don't seem to have to shut down the machines due too to much business.
A THIRD WORLD country has its act together, why can't BIG W Eastgardens?
In the past they have told me to ring first. I did this and yet still went there to find them closed and had a snotty older worker have a go at me for not being happy about it.
Said older worker, I presume he has some sort of supervisor role, then went on to whinge about all the customers on the top of his voice so people there could hear.
If you shop at Eastgardens and are a regular user of photo labs, I suggest the similarly priced one at K-MART downstairs. Sure it takes a while to find someone to serve you, but it happens a lot faster than the three days it takes for BIG Ws machines to be got up and going.
If indeed it is a problem with the machines, perhaps they should be doing something to rectify it. They are, afterall, a popular service and can't be considered not worthy of some investment.
3 comments:
If you can afford it purchase a printer with the ability to print on photo quality paper.
I have a HP C5280 which was worth the every cent.
Problem is the cost of ink.
When these bodgy outlets have their second rate machines working, you would find it hard to go past the 19c cost per photo.
But then, your suggestion certainly comes with some convenience and is quite possible better than having to throw tantrums at staff who really don't give a toss what your problem is.
Depends how many prints you need I guess. I haven't gone wild with printing a million photos on the thing.
Post a Comment